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Best Practice Grievance Handling

Taking the Grief out of Grievance According to the LRA definition, grievances are concerns, problems or complaints that an employee has about some aspect of their work. Most employers should expect to hear grievances raised from time to time and we know that most are resolved quickly and informally, particularly if there is a relationship [...]

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Engagement during difficult economic circumstances

Many HR professionals and business leaders have been failing on Engagement Strategy. We challenge readers to think about their own contribution. Having touched on the importance of focusing on Engagement Strategy in our November HR Clinic, we wonder, have things moved on any? The UK economy is struggling to recover from recession, a recession which [...]

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Focusing on Poor Performance

By now most of us are familiar with the principles of good performance management. We frequently acknowledge the importance of setting clear objectives, of robust performance measures, of regular review and of timely and constructive feedback. We know that line managers play a pivotal role in successfully managing individual and team performance and that the [...]

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Managing Special Bank Holidays

A number of employers have requested information about whether their employees are entitled to an additional day off for the Queen’s Jubilee on the 5th June. The 5th June 2012 is an additional bank holiday in Northern Ireland The Queen’s Jubilee, 5th June 2012, has been allocated as an additional bank holiday in Northern Ireland. [...]

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Update: HR Essentials Lunch Seminars

HR Essentials – Lunch Seminars Ramada Hotel, Shawsbridge, Belfast Final Friday of each month, from 12.30-1.30pm There is still time to register for a place on our HR Essentials Lunchtime Seminars which begin on Friday, 27th January. The seminars will cover the topics issued in our monthly newsletter and are aimed HR professionals and anyone [...]

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