The most complex scenarios, dealt with knowledgeably and professionally
In an ideal world, workplace issues would be resolved informally without the need to engage with formal procedures. However, this is an inevitable and natural aspect of business. At Think People, we are experts in managing employment related issues, from complex grievances, to absence issues and day to day employment matters. Our grievance and disciplinary management service provides a swift and professional response to often complex or problematic scenarios.
It is important to handle these situations effectively to ensure the organisation’s workplace environment is positive and productive – to guarantee this is maintained, we are here to help.
‘Resolving Employment Relations matters with experience and professionalism’
Early informal intervention in conflict of any kind is a no brainer. At Think People, we provide a mediation service whereby one of our consultants can act as a neutral and impartial third party to a dispute. Whilst it is often grievances that most obviously lend themselves to the possibility of mediation, it is not uncommon for it to be utilised in relation to disciplinary proceedings as well. Similarly, whilst mediation is often perceived as a form of early intervention in disputes, it can also be used to rebuild relationships after an employee has undergone a disciplinary or grievance process.
Regardless of the circumstances surrounding mediation, our consultants have an abundance of expertise in the mediator role and will work tirelessly to facilitate the parties in a dispute in exploring the issues at hand and in reaching a mutually acceptable agreement or settlement.
Within business, from time to time, issues will arise at your organisation. In most cases, these issues can be resolved quickly and informally however, there are times when a more formal approach is necessary – here, our help may make all the difference.
Grievance management is a necessary and normal element of employment relations. Our consultants provide a grievance management service where the problem is swiftly reviewed, professionally investigated and managed, ensuring good practice and expert handling and record keeping for legal compliance. They will meet with the employer to agree the terms of reference, and move quickly into responding to the issue at hand, including conducting the investigation and chairing the grievance hearing.
We have a strong track record in handling more complex and senior level issues. The process will be managed end to end within the appropriate timeframes, always mindful of minimising impact on the daily organisational operation. Whatever the outcome, valuable recommendations are always shared with you as the employer.
The law relating to fair discipline and dismissal is not always straightforward and is ever changing, partly due to the regular development of case law.
The importance of measured and reasonable treatment of affected employees is absolutely essential to avoid the risk of Tribunal proceedings or in-house employment relations issues.
Our consultants provide a disciplinary management service which quickly, professionally and legally progresses issues to conclusion. They will meet with the employer to agree the terms of reference and review the facts and move quickly into responding to the issue at hand, including conducting the investigation and/or, if required, chairing the disciplinary hearing. The process will be managed end to end within the appropriate timeframes, always mindful of minimising impact on the daily organisational operation.
If you would like to find out more about our disciplinary and grievance services, call us on 02890310450 or email us at firstname.lastname@example.org.
"A challenging employee relations issue arose within our organisation. Our legal advisors recommended Think People Consulting and we engaged them to independently manage the issue. The HR Consultant took ownership of the issue, followed our policy and managed the issue for us, providing independent and expert advice. The Consultant kept me fully informed during the process and also liaised with our legal advisors. I met with Think People at the end of the process and was happy with the outcome and the service provided. I would feel confident working with Think People again in the future and would recommend their services to others"
Tourism NI, Kathryn Thomson, Chief Operating Officer