Key skills training
We have impressive and extensive experience of providing tailored training solutions aimed at improving the knowledge and confidence of your managers and HR teams.
“Unleashing management capability, through targeted development, is like taking a key to finally open the door.”
We have identified just the right mix of practical training mixed with real life case study and knowledge based learning, to suit all learning preferences. We have a high standard of practice and ensure that knowledge transfer is measured and reviewed following each course and programme.
Below, you’ll find just some examples of Key Skills Training available– all targeted to provide the greatest impact and the most effective results.
What we can offer you:
The role of the manager and personal effectiveness
Performance Management and conducting reviews
Managing conflict and difficult conversation
Managing Absence and Ill Health
Improving personal Impact and Communication skills
Managing change and bringing people with you
Conducting Disciplinary Investigations and Hearings
Conducting Grievance Investigations and Hearings
Bullying and Harassment at Work
This list is a very small sample, for example purposes only and is not exhaustive.
We also provide accredited and non-accredited Management and Leadership programmes. Take a look at our People Development pages to access further information.
"This workshop really held my interest, the facilitator was very competent and knowledgeable. I found the training worthwhile, the whole programme was excellent."
Northern Regional College, Stephen McCartney – Head of student services
Upcoming Events & Seminars
9:30 am - 12:30 pm
Pitfalls of Working Time Directive: Working Time and On-Call with EDG Solicitors
9:30 am - 4:30 pm
Complex Grievance and Disciplinary Management
8:30 am - 10:00 am